CTM wins Travel Team of the Year award with Universal Music Group at ITM Achievement Awards

CTM wins Travel Team of the Year award with Universal Music Group at ITM Achievement Awards

CTM and customer EDF Energy also shortlisted for Business Travel Awards Europe in the European Travel Team of the Year category

Corporate Travel Management (CTM) – one of the world’s leading travel management companies – has won the prestigious Travel Team of the Year customer award alongside Universal Music Group (UMG) at this year’s ITM Achievement Awards. The CTM and UMG team was also a finalist at the Business Travel Awards Europe in 2025.

ITM Achievement Awards winner

The annual ITM Achievement Awards celebrate excellence across the business travel community and recognise the incredible contributions and achievements of industry professionals.

Eleanor Noonan, Interim CEO UK, said: “Rhona Fisher and the team at UMG have been exceptional collaborators. From the very first days of our partnership, Rhona had clear ideas and ambitions for how she wanted us to work together to rebuild UMG’s travel policy and travel management processes and quickly deliver tangible results and benefits for the business, its artists and travellers. What has made this partnership so successful is the commitment, trust and collaboration shown by the people on both sides. To be recognised by ITM and the panel of judges for our achievements and teamwork is a huge honour, and this award is a very welcome addition to our trophy cabinet.”

Rhona Fisher, Travel Services Director UK & IE Universal Music Group, added:

“Winning Travel Team of the Year means a great deal to all of us. I wasn’t expecting to feel as emotional as I did when our name was announced. Over the past year, the team has consistently gone above and beyond, working evenings, weekends and additional hours to ensure key projects were delivered successfully and on time. To see that dedication, commitment and hard work recognised by the industry has been incredibly rewarding and is something the entire team is extremely proud of.”

This year’s ITM Achievement Awards judges were:

• Daniel Cockton: Wood | Chair of the Judges & Awards Co-Founder
• Scott Davies: ITM | CEO
• Gemma King: Ominicom | ITM Chair & Awards Co-Founder
• Charlotte Reynolds: Virgin | One to Watch, Travel Tech, Sustainability Specialist
• Phil Stapleton: Situ | Accommodation/ Service Specialist
• Sue Jones: HSBC | ITM Chair’s Award Winner 2024 & ITM Board
• Wayne Lappage: Yunex Traffic | ITM Board, Tech & Sector Specialist
• Martin Ferguson: Kintela | Comms Specialist & Ex ITM Board

CTM and EDG Energy: Business Travel Awards Europe finalists

CTM has also been nominated alongside customer EDF Energy for the ‘European travel team of the year’ award at this year’s Business Travel Awards Europe, which takes place 30 September 2026 at JW Marriott Grosvenor House London.

Widely considered ‘The Oscars’ of the European corporate travel industry and now in their fourth decade, this year’s ceremony takes place on 30 September at the prestigious Grosvenor House in central London in front of an audience of over 1,000 industry leaders.

The ‘European travel team of the year’ award is presented to a European-based travel team that has demonstrated outstanding commitment to the evolution and enhancement of their travel programme.

“Working with Simon Prince at EDF Energy shows just what can be achieved through trust, respect and collaboration. Together, we have continually pushed boundaries and disrupted the status quo to improve efficiencies, productivity, cost reduction and the traveller experience. This nomination is testament to the power of teamwork and it’s wonderful to be recognised and appreciated by our clients and the wider industry for the work we do to deliver the highest level of service and amazing results.”