CTM Leadership Team

Eleanor Noonan joined CTM in August 2022 and holds the roles of Global Chief Operating Officer and Interim Chief Executive Officer UK. She has held various senior executive roles within travel, government and financial services. Eleanor is commercially driven, values focused and passionate about leading high-performance teams to support a business growth agenda. Eleanor is skilled in developing and executing customer-centric business strategies, leading large-scale change initiatives, and achieving operational excellence. Eleanor holds a Master of Business and is a Graduate of the Australian Institute of Company Directors.

Chris Montgomery has recently taken on the role of Chief Finance Officer (CFO) at Corporate Travel Management (CTM), bringing a wealth of knowledge with over 20 years of experience holding several senior finance roles across facilities management, accommodation, and the travel sector.

Chris spent eight years as the Finance Director for a Facilities Management company. In 2013, he took on the position of Finance Director at Totalstay, a Bedbank provider offering B2B hotel services to the travel industry.

During his tenure at Totalstay, Chris played a pivotal role in navigating the company through a successful acquisition by Jac Travel in 2015. Chris continued his role as Finance Director until the acquisition was completed. In 2018 WebBeds, a global company based in Australia and listed on the ASX, acquired Jac Travel, marking a new chapter in Chris’s career, he continued as Finance Director at WebBeds until the end of 2023.

Chris is an ACCA certified Accountant.

Brian Sheerin joined CTM in the role of Chief Technology Officer EMEA in early 2016 to drive the company’s technology innovation strategy from its UK-based Technology Hub.

Brian leads a large team of technology experts to design and deploy market-leading travel technologies which drive customer value and enhance the traveller experience.

Stuart Birkin has worked in the travel industry for over 20 years. With a short grounding in the leisure industry, Stuart’s commercial awareness soon led him into the business travel sector where he held key positions at three corporate travel companies including 10 years’ experience at Reed & MacKay as Director of Client Services.

In June 2012, Stuart joined Chambers Travel (now Corporate Travel Management) as Director of Account Management before moving to the role of Director of Strategic Client Partnerships where he oversaw CTM EMEA’s client retention strategy and EMEA Partner network.

As of 1^st March 2023, Stuart Birkin has been appointed to the position of General Manager, Scotland.

Stuart has been a valued member of the senior team since 2012 and his appointment is an important enabler in creating the correct leadership structure as we continue to focus on service delivery and client retention.

In January 2024, Stuart Birkin assumed leadership responsibility for the CTM South region in addition to his existing responsibilities as General Manager for the Glasgow office.

Louise joined CTM as Head of Account Management in 2016 to further strengthen Customer Delivery, Account Management and Implementation functions. Louise has since streamlined and standardised our Client Services function.

Louise has over 30 years of travel industry experience, which is as varied and extensive as her knowledge. Exceptional customer operational expertise, meticulous organisational skills and great attention to detail, all proving invaluable in her previous roles within tour operating, business travel and legal services. As a qualified Prince2 practitioner, she has led a number of high-profile projects, working extensively with Government clients.

In January 2023 Louise was promoted to General Manager, CTM North.

In his 14 years in events, Mike has worked in operational, commercial and senior management roles across sectors from youth engagement and brand experience to sports, corporate hospitality and incentive travel.

Having joined CTM Meetings & Events in 2014, he is now responsible for the general management and strategic direction of the CTM Meetings & Events Europe team, helping them to deliver ‘connected experiences’ to a diverse range of global clients.

Julian Mills brings over 35 years of experience across the corporate, technology, and airline sectors, with a strong focus on strategic sales, marketing, and innovation within the travel industry. Throughout his career, he has held senior leadership roles driving the development and delivery of technology-led travel solutions.

Since joining CTM, Julian has been responsible for shaping and executing the corporate sales strategy. He works closely with multinational organisations across procurement, finance, and travel functions to align CTM’s offering with the evolving needs of global travel programmes.

Penny Munn has worked in the travel industry for more than 25 years and is now Chief Partnerships Officer, EMEA for Corporate Travel Management.

Penny previously held positions at Virgin Atlantic Airways and American Express Business Travel, before joining CTM in 2015.

Having built strong relationships with key suppliers, she is responsible for negotiating commercial contracts to deliver creative and innovative solutions for our customers.

Natasha Baynes is CTM’s Global Head of Field & Partner Marketing, responsible for driving CTM’s global field, event and partner marketing strategy. With more than nine years’ experience in the travel industry and a strong understanding of CTM and its regional brands, Natasha brings strategic marketing expertise with a strong commercial focus.

Having joined CTM in 2016, Natasha has held a range of marketing roles. In her current role, she leads CTM’s global event strategy, partner marketing programmes and external awards, working closely with various teams and leadership to strengthen partnerships, generate pipeline and maximise commercial impact.

Natasha is passionate about creating memorable brand experiences, building high-value partnerships and developing scalable marketing programmes that drive growth and strengthen CTM’s position in the market.

Heba joined CTM in February 2024 as Head of Legal, Europe. Heba is an experienced corporate and commercial solicitor with a strong background in commercial contracts, legal risk and mitigation, regulatory compliance and corporate structuring, with over 14 years of post-qualification experience.

She has previously held various In-House Counsel positions, focusing on commercial transactions and strategic legal solutions. Prior to this, she was a Senior Associate in the M&A department at Hogan Lovells, where she played a key role in high-value, cross-border transactions.

Heba holds a Bachelor of Laws and has been a qualified solicitor since March 2011.