Our commitment to customers, employees, partners and shareholders

CTM is committed to delivering on the company’s vision and customer value proposition. Our board, leadership team and employees are all invested in creating and sustaining a workplace culture that supports equality of opportunity, empowerment, collaboration and recognition.

As a result, we continue to develop a highly engaged workforce and strategic thinking across every member of our team for the long-term benefit of our customers, partners and investors.

Our Vision

To be recognised as the global leader in travel management solutions – an entrepreneurial, innovative and inspiring company of choice for employees, customers, partners and shareholders.

We take time to listen, understand and utilise what makes us different and how we set ourselves apart.

We go above and beyond in delivering benefit to all our stakeholders
We live by our corporate values – both internally and externally
We are developing a highly motivated and empowered workforce
We are developing ground breaking technologies which will define the future of travel

To be travel management leaders in all regions in which we operate, using innovative technology to improve the customer experience and bring positive change to the market.

At all times, we will demonstrate a return on investment to our customers and suppliers. We will empower our teams to make the best decisions for our customers. Our shareholders will be at the forefront of our business growth strategy.

Our Customer Value Proposition

Our commitment to our customers is:

To deliver personalised and flexible service solutions
To develop industry leading technologies which enhance the customer experience
To demonstrate a return on investment measured through achieved savings

Our Company Values

At CTM, our people are our greatest asset. We are a team of collaborative, innovative and future-focused professionals, passionate about delivering market-leading services, products and experiences for our customers and partners around the world. Our values guide our decision-making, actions and behaviours; creating a culture where everyone can contribute, grow and thrive.

Connect
We build strong relationships where people feel valued, listened to and celebrated.

Deliver
We bring the energy, hold ourselves accountable and get stuff done.

Evolve
We are adaptable, we embrace change and celebrate innovation.

Local solutions, delivered globally